The largest airline in Japan, All Nippon Airways (ANA), was awarded the renowned 5-Star rating by the London-based airline rating agency, SKYTRAX.
The fact that ANA is the only Japanese airline to have kept its 5-Star rating for ten years running is a credit to the hard effort, commitment, and friendliness displayed by the airline’s staff on a daily basis.
5-Star ratings are given to airlines who regularly deliver high-quality service and are based on a comprehensive assessment of each airline’s in-flight and airport service quality criteria. Only 10 airlines worldwide have earned the highest rating of “5-Star,” and ANA is the only airline in Japan to have done so for 10 years running.
“As ANA celebrates our 70th anniversary of operations this year, we are grateful for our customers, employees and all who have supported and helped us to receive the SKYTRAX 5-Star rating for the 10th consecutive year. As we look to celebrating more milestones, we will continue our pursuit to set the global standard for comfort, convenience and service for passengers across the globe.”
Shinichi Inoue, President and CEO of ANA
With safety as its top priority and a strong commitment to offering top-notch goods and services, ANA will continue to work toward improvement as an airline that always puts its passengers first.